ABDULKADIR, K. Total Quality as an Effective Tool for Achieving Customer Satisfaction, Patronage, Productivity Gains and Sustainability in Organizations. Studies in Economics and Business Relations, [S. l.], v. 4, n. 2, p. 37–53, 2023. DOI: 10.48185/sebr.v4i2.893. Disponível em: https://sabapub.com/index.php/sebr/article/view/893. Acesso em: 12 apr. 2024.